It has to be closer to the site, or the site its self. Since you say it isn’t the site, have you checked the server to router to central office? Also have you checked the equipment, router ports and cable? There would be some errors happening somewhere.
Can you ping the ip address of those affected when the problem occurs?
Im 15 miles south and have had no problem (traceroute shows liquid web which is just a couple pf miles from my work in lansing)
So does the KVD website run through Liquid Web?
That is where the trace route ends and I know that is what they do…host websites
I had problems this morning on both my phone and home computer (Both different providers). I was on for a few minutes each then it redirected again like it always does. The interesting point is I could get into liquid webs website I looked around there for about a half hour and no problems. I would think that my path is the same if they do host. If it does go through there then that should narrow the focus.
I am trying to be patient, but how long has this been going on?